Shipping and Handling Charges
The faster you want your order, the more it costs. Our standard rush orders go UPS 2nd Day Air. For RUSH Orders please add $20 to above. If your order is especially heavy or large we may need to charge more – essentially our shipping costs plus whatever extra UPS charges. If you need a rush order shipped today, phone us at 707-459-6410 – if we have time to get the order shipped that day we will, otherwise rush orders will go out on the next business day.
Most of our orders go through the Post Office, and are frequently delivered within 3-4 days. Customers on the East Coast may have to wait a bit longer. We do offer 3-day UPS for our shipping costs plus whatever extra UPS charges. Please contact us if you want 3-day UPS shipping.
Orders to AK or HI may need more shipping. It is generally too expensive to ship UPS, so orders must go through the mail. We will contact you about the special handling charges associated with your order.
International Order Policy
WE CANNOT GUARANTEE THE ARRIVAL OF SEEDS SHIPPED OUT OF THE US! WE CANNOT REFUND FOR SEEDS THAT ARE LOST IN INTERNATIONAL MAIL. THE BUYER ASSUMES A RISK WHEN ORDERING SEEDS FOR INTERNATIONAL SHIPMENT. Import regulations vary widely on the importing of seeds. Please check with your country's Agriculture Department before ordering, to be certain that they will allow your order to enter. If specific information is required please let us know what information is needed. For Mexican customers we suggest www.bosquedeniebla.com.mx and for Canadian customers we suggest www.saltspringseeds.com or www.richters.com.
The website will say there is no shipping method available, and will not add the shipping. Continue with your order anyway. Shipping costs via the postal service will be determined and charged when the order is put together – shipping costs vary widely from country to country. We usually choose the most economical means to ship an order, but often no insurance or assurance of delivery is offered. Such guarantees are much more expensive and must be requested, if available.
We can provide a phytosanitary certificate for the seeds if necessary but there will be a $50 extra charge. This must be requested at the same time as the seeds. It cannot be sent later. We cannot supply certificates for the plants that the seeds came from.
Usually, small orders of seeds are more likely to make it over the border than large boxes. Grains, compost crops and corn are most likely to be confiscated and they are not usually returned to us; instead the entire package is often destroyed. We are not responsible for seeds seized by agricultural authorities. You assume all risk for the shipping of your order. We will not refund foreign orders that were seized, lost or stolen.
Books and supplies may also have limitations or conditions of entry into your country. Please check with your Customs department for limitations. Shipping for books and supplies is high.